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Deutsche Post label purchases are broken #51

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phausero opened this issue Jul 8, 2019 · 1 comment
Open

Deutsche Post label purchases are broken #51

phausero opened this issue Jul 8, 2019 · 1 comment

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@phausero
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phausero commented Jul 8, 2019

Since Deutsche Post raised their fees on 1st July 2019 (https://www.paketda.de/news-briefporto-2019.html), all Deutsche Post shipment labels fail to get purchased. This happens due to the fact that the old rates are still getting used in the live environment.
@lya-stefan
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lya-stefan commented Jul 9, 2019 •
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same problem here. Has not been fixed yet.
I can only view the error message:

DeutschePost: Request failed. Please try again or contact Shippo support at support@goshippo.com.

unfortunately no answer from the support by now.

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@phausero @lya-stefan