Data Gaps and queue stops reporting

[shubhamnyaik]

After putting the integration in place and updating the config file and definition file, we observe there are gaps in the data received.
We are running the query in System status event.

Whenever the as400 restarts over weekend, we observe that messageque event stops reporting data.
The fix for this mentioned in read as to delete the checkpoint file and restart the agent, but it happens after every server restart.

Description

NOTE: # Gaps in data for systemstatus event, the graph dips after every 1-2 mins, updated the definition file also.
TIP: # ( Do NOT give us access or passwords to your New Relic account or API keys! )

Steps to Reproduce

NOTE: # Run the query : Select count(*) from AS400:SystemStatusEvent timeseries

Expected Behavior

NOTE: # Smooth line with no data loss.

Relevant Logs / Console output

Your Environment

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Additional context

[RohitSachdeva-MPG]

Hi @shubhamnyaik @sschwartzman Any solution for the above issue, I am also facing the same where message queue data is coming on intermittent basis. Sometimes it is coming to NR after 2 days when compared the time of message queue events in AS400.