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Filter out communications coming from Notifications in on_communication_u… #1663

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@ovresko ovresko commented Dec 21, 2023

ignore frappe notifications as they also trigger on_communication_update and cause ticket to become Open when Notification is triggered as it creates a Communication also.

The solution is not perfect, as the system could have a notification account name other then "Notifications" but wanted to point to the problem.

…pdate hd_ticket.py

ignore frappe notifications as they also trigger on_communication_update and cause ticket to become Open when Notification is triggered as it creates Communication also
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